Privacy Policy
Amped Electrical Inc. (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This privacy policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your data. By using https://www.ampedoc.com/, contacting us, or requesting our services, you agree to the practices described in this policy.
Information We Collect
We collect both personal and non-personal information in the following ways:
Information You Provide Directly
When you submit a form, request an inspection, schedule service, or communicate with us, we may collect:
• Name
• Email address
• Phone number
• Property address
• Details about your mold concern or service request
• Any additional information you choose to provide
Information Collected Automatically
When you visit our website, certain data may be collected automatically, including:
• IP address
• Browser type and version
• Device information
• Pages viewed and time spent on the site
• Referring websites
• Cookie data
This information helps us understand how users interact with our website and improve performance.
How We Use Your Information
We use the information we collect for the following purposes:
• Responding to service requests or inquiries
• Scheduling mold inspections, testing, or remediation services
• Providing customer support
• Sending appointment confirmations, reminders, and follow-up messages
• Sending service-related updates and safety information
• Improving website performance and user experience
• Sending promotional emails or SMS messages if you have opted in
• Internal analytics and business operations
We do not use your information for purposes unrelated to our services unless we receive your explicit consent.
SMS Communications – Terms & Conditions
If you provide your mobile number, you may receive SMS messages for:
• Appointment reminders
• Technician arrival updates
• Service confirmations and follow-up messages
• Occasional promotions or special offers
You may opt out at any time by replying STOP. Once you do, you will receive one final message confirming the opt-out. To request assistance, reply HELP or contact us directly.
Message frequency varies. Message and data rates may apply.
We do not sell, rent, or share your SMS opt-in data or mobile number with third parties for marketing purposes.
Sharing may occur only with subcontractors or systems directly involved in fulfilling customer service or operational needs.
How We Protect Your Information
We take reasonable measures to secure your personal information. These protections may include:
• Secure servers
• Routine malware and vulnerability scanning
• Limited access to personal information by authorized personnel only
While we work to protect your data, no method of transmission over the internet can be guaranteed 100 percent secure.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Remember your preferences
• Improve website speed and functionality
• Analyze website traffic and usage patterns
• Assist with advertising and remarketing
You can adjust your browser settings to refuse cookies, but some features may not work as intended.
Third-Party Services
We may use trusted third-party providers to support our operations, such as:
• Website hosting
• Analytics (e.g., Google Analytics)
• Advertising platforms
• Scheduling or dispatching software
• Customer communication tools
These providers may access personal information only as necessary to perform their functions and must keep it confidential.
We do not sell or trade your personal information to outside parties.
Third-Party Links
Our website may include links to external sites. These sites have their own privacy practices, and we are not responsible for their content or policies.
California Online Privacy Protection Act (CalOPPA) Compliance
In accordance with CalOPPA:
• Users can visit our site anonymously
• Our privacy policy is accessible from the home page
• We will update this policy as needed, and the “Last Updated” date will reflect any changes
• Users may request to review, update, or delete their personal information at any time
Do Not Track Signals (DNT)
We honor Do Not Track (DNT) signals and do not track users, set cookies, or use advertising when a DNT mechanism is active.
Children’s Privacy
We do not knowingly collect personal information from children under 13 years of age. If we become aware that a child has submitted information, we will remove it promptly.
Your Choices and Rights
You may:
• Request access to your personal information
• Ask us to update or correct your information
• Request deletion of your information
• Opt out of promotional emails or SMS messages
To make a request, use the contact information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date. Continued use of our website after changes indicates acceptance of the updated policy.
Contact Us
If you have any questions regarding this privacy policy or how your information is handled, you may contact us at:
Amped Electrical OC
Newport Beach, CA 92663
(714) 991-2130